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CancellationPolicy.
How deposits, cancellations, and date changes work for reservations booked directly with Beyond Traveling.
Last updated: September 2026
Once your dates are confirmed, a property is held exclusively for you — so a cancellation affects both the homeowner and other guests who may have wanted those same dates. This policy is meant to be fair to everyone involved. If your situation is unusual, reach out directly; we review requests individually.
This policy applies to reservations booked directly with Beyond Traveling. Bookings made through a third-party platform such as Airbnb or Vrbo follow that platform's own cancellation terms instead.
Deposit & Payment Schedule
A 50% deposit secures your dates at the time of booking, in addition to the refundable security deposit described in our Terms & Conditions. The remaining balance is due 90 days before arrival. Bookings made within 90 days of check-in require payment in full at the time of booking.
Cancellation Windows & Refunds
Refunds on amounts paid follow the schedule below, based on how far in advance we receive your written cancellation:
Refunds are issued to your original payment method within 15 business days of receiving your written cancellation.
Date Changes
We're happy to accommodate one complimentary date change per reservation, provided it's requested at least 90 days before arrival and new dates are available within the same calendar year. Rate differences between your original and new dates may apply. Requests made within 90 days of arrival are treated as a cancellation under the terms above.
Force Majeure & Extraordinary Circumstances
If a natural disaster, government travel restriction, or similarly extraordinary event directly affects Punta Mita or your ability to travel, we'll do our best to offer a 12-month rebooking credit rather than apply the standard cancellation terms above. This applies only when the circumstance is in effect immediately before or during your stay; if it resolves before your arrival, our standard cancellation terms apply. Each situation is reviewed individually.
Travel Insurance
We recommend purchasing travel insurance at the time of booking to protect against cancellation costs from illness, injury, or unexpected changes to your travel plans.
No-Shows & Early Departure
No refund is issued for early departure or if you do not arrive for a confirmed reservation.
How to Cancel or Change a Reservation
Send cancellation or date-change requests in writing to beyondtravelingmx@gmail.com or via WhatsApp at +52 33 1361 9889. We'll confirm receipt within 24 hours along with the terms that apply to your reservation.
Considering an unusual situation?
Reach out directly — we review circumstances individually and would rather talk it through than leave you guessing.